Privacy Policy

Effective Date: 14/01/2025

Last Updated: 17/01/2025

Noharm ("Company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our platform. By accessing or using our services, you agree to the collection and use of your information in accordance with this Privacy Policy. If you do not agree with any part of this policy, please do not use our platform.

1. Information We Collect

We collect business-related information necessary to facilitate transactions and improve user experience on our platform. This includes:

  • Company Information: Business name, industry, maturity level, technology proficiency, and other business-related details.
  • Climate Tech Solutions: Information regarding the products, services, or solutions offered or sought.
  • Onboarding Data: Details required to create a business profile, assess suitability for matchmaking, and optimize platform recommendations.
  • Payment Information: Payment transactions are processed securely via Stripe. We do not store or have access to your financial data.

We do not collect personal data beyond what is required for company profile creation and business transactions.

2. How We Use Your Information

Your information is used strictly for platform operations and service improvement. Specifically, we use your data for:

  • Profile Creation and Management: To enable businesses to present their climate tech solutions and engage with relevant partners.
  • AI-Powered Matchmaking: To connect buyers and suppliers based on relevant criteria.
  • Customer Support and Platform Enhancements: To provide assistance and continuously improve our services.
  • Secure Payments and Transactions: Payment processing is handled by Stripe in compliance with PCI DSS standards.

We do not use your data for marketing purposes without explicit consent.

3. Data Protection and Security

We implement industry-standard security measures to protect your data:

  • Data Encryption: All stored data is encrypted to prevent unauthorized access.
  • Secure Payment Processing: Transactions are processed through Stripe, ensuring compliance with global security standards.
  • Access Control: Data access is restricted to authorized personnel only.
  • No Third-Party Data Sharing: We do not sell, rent, or disclose user data to third parties.

We regularly review our security protocols to maintain compliance with best practices and evolving data protection standards.

4. Compliance with GDPR and Data Subject Rights

For users in the European Union and the United Kingdom, we comply with the General Data Protection Regulation (GDPR). Under GDPR, you have the following rights:

  • Right to Access: You can request a copy of the data we hold about your business.
  • Right to Rectification: You can request corrections to any inaccurate or incomplete data.
  • Right to Erasure: You can request the deletion of your data under certain conditions.
  • Right to Data Portability: You can request your data in a structured, commonly used format.
  • Right to Object: You can object to data processing under specific circumstances.

To exercise any of these rights, please contact us at [Insert Contact Email]. We will respond within the legally mandated timeframe.

5. International Data Transfers

As a U.S.-based company, we may store and process data outside the European Economic Area (EEA). We implement adequate safeguards to ensure that your data remains protected in compliance with GDPR, including:

  • Standard Contractual Clauses (SCCs) approved by the European Commission.
  • Security measures to ensure data protection equivalent to GDPR requirements.

By using our platform, you acknowledge and agree to the transfer of your data outside your country of residence.

6. Data Retention Policy

We retain your data only for as long as necessary to:

  • Fulfill the purposes outlined in this Privacy Policy.
  • Comply with legal, regulatory, and contractual obligations.
  • Resolve disputes and enforce our agreements.

When data is no longer needed, we securely delete or anonymize it in accordance with our data retention policies.

7. Cookies and Tracking Technologies

At this time, we do not use cookies or third-party tracking technologies. However, we use session storage to ensure that users do not lose progress during onboarding if they leave or experience connectivity issues.

If we introduce tracking technologies in the future, we will update this Privacy Policy and provide appropriate opt-in mechanisms.

8. Third-Party Services

We use third-party services strictly for operational purposes, including:

  • Payment Processing: All financial transactions are securely handled by Stripe.
  • Cloud Storage and Hosting: We may use cloud-based infrastructure to ensure platform reliability.

These service providers are contractually obligated to maintain confidentiality and comply with relevant data protection regulations.

9. How to Contact Us

For any questions, requests, or concerns about this Privacy Policy or your data, you can contact us via:

  • Email: development@noharm.tech

We take privacy-related concerns seriously and will address them promptly in accordance with applicable regulations.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or data protection practices. Any updates will be posted on this page with a revised "Last Updated" date.

If significant changes occur, we may notify users via email or platform notifications. We encourage you to review this page periodically to stay informed about how we protect your information.